Cookies Policy | Mateslots Casino

1. What are cookies?

Cookies are small text files or similar data files that are placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies do not normally contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be linked with other information held about you where this is permitted and necessary.

Some cookies are set by Mateslots Casino, while others may be set by service providers that support website operation, security, analytics, customer support or other online functions. Similar technologies may include pixels, tags, local storage and device identifiers. For convenience, this policy refers to cookies and similar technologies together as cookies.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The duration of a cookie can vary according to its purpose, technical settings and your browser or device configuration.

2. How Mateslots Casino uses cookies

Mateslots Casino may use cookies for several legitimate and practical purposes. The specific cookies used may change as the website, technology and services develop. Cookies may help us provide a reliable, secure and user-friendly experience, including when you browse the website, create or access an account, or use available gaming services.

Strictly necessary cookies

These cookies are required for core website functions. They may support account access, page navigation, session management, fraud prevention, security controls, responsible access procedures and the delivery of requested services. Without these cookies, some parts of the website may not work correctly. Strictly necessary cookies generally cannot be switched off through a cookie preference tool because they are essential to the operation and security of the website.

Functionality cookies

Functionality cookies help the website remember choices and preferences. For example, they may remember language, region, display settings, selected options or information entered during a session. These cookies can make the website easier to use and may reduce the need to repeat the same selections. If you disable them, some preferences may not be saved and certain features may be less convenient.

Performance and analytics cookies

These cookies help us understand how visitors use the website, such as which pages are viewed, how users move through the website and whether pages or features operate as expected. The information may be used to identify technical issues, measure performance, improve content and make the website easier to navigate. Where appropriate, analytics information is collected in an aggregated or otherwise limited form.

Security and compliance cookies

Cookies may be used to protect accounts, detect unusual activity, prevent misuse, support identity and age-related processes, and help meet legal, regulatory and internal compliance requirements. These cookies may assist with maintaining the integrity of the website and the services made available through it.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand how visitors respond to promotional content and present information that may be more relevant to their interests. Mateslots Casino will not use cookies to override applicable gambling restrictions, responsible gambling measures, age requirements or other legal protections.

3. Third-party cookies and information sharing

Some website features may be provided with assistance from third-party service providers. These providers may place or access cookies on our behalf, or may process information collected through their own technologies. Their services may include website hosting, security, analytics, technical support, payment-related functions, communications, content delivery and campaign measurement.

Third parties may use information from cookies in accordance with their own privacy notices and policies. We encourage you to review those notices where relevant. Mateslots Casino takes reasonable steps to work with service providers that handle information appropriately, but the use of third-party services may be subject to separate terms and controls.

Cookie information may include an internet protocol address, device or browser type, operating system, approximate location, pages viewed, referring website, session information, preferences, interaction data and technical event details. The information collected will depend on the cookie and how you use the website. We may combine cookie information with other information where necessary for the purposes described in this policy, our Privacy Policy, or to meet legal and security obligations.

We do not intend for cookies to identify children or enable access to gambling services by anyone who is not legally permitted to use them. The website is intended for adults who meet all applicable age, identity and eligibility requirements. If you believe a minor has accessed the website or provided information, please stop that use and contact us through the available website support channel.

4. Managing cookies and your choices

You may be able to manage cookies through a cookie banner, preference centre or settings tool displayed on the website. Depending on the available options, you may accept or reject certain categories of non-essential cookies. Your choices may be stored in a preference cookie so that the website can remember them. You can change your choices later where a preference tool is available.

You can also manage cookies through your web browser or device settings. Most browsers allow you to view, block, delete or restrict cookies. The process differs between browsers and devices, so refer to the relevant help or settings information for instructions. You may need to repeat your preferences if you use a different browser, device or private browsing session.

Blocking all cookies may prevent account access or cause essential website features to stop working.
Deleting cookies may remove saved preferences and sign you out of active sessions.
Disabling analytics or functionality cookies may reduce the quality or convenience of the website experience.
Browser-based controls may not remove information already collected by a service provider.
Cookie choices do not necessarily control other forms of information processing described in the Privacy Policy.

Where required by law, we will seek consent before using non-essential cookies. Where a cookie is necessary to provide a service you request, protect the website, prevent fraud, maintain security or comply with a legal obligation, it may be used without a separate consent choice where permitted. If you withdraw consent, this will not affect processing that occurred before the withdrawal.

5. Changes, privacy and enquiries

We may update this Cookies Policy from time to time to reflect changes in technology, website functionality, service providers, legal requirements or our practices. When changes are made, the updated version will be published on this page with a revised date where appropriate. You should review the policy periodically so you remain aware of how cookies are used.

Cookies may involve the collection or use of personal information. Further information about how Mateslots Casino handles personal information, including information about access, correction, security, retention and disclosure, is set out in the Privacy Policy. If there is any inconsistency between this Cookies Policy and the Privacy Policy, the provisions dealing specifically with the relevant matter will apply to the extent permitted by law.

If you have a question about this Cookies Policy, your cookie preferences or the handling of information collected through the website, please use the contact or support options made available on the Mateslots Casino website. Do not include unnecessary sensitive information in a general enquiry. We may need to verify your identity before responding to a request about account-related information or privacy rights.